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Customer Service Representative jobs in Confidential Company at Dubai, UAE

Customer Service Representative

  • Confidential Company
  • Dubai, UAE
  • Date Posted: Aug 18

Job Description

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Job Details

Job Location: Dubai, United Arab Emirates
Company Industry:Management Consulting
Company Type: Employer (Private Sector)
Job Role: Customer Service and Call Center
Employment Type: Full Time Employee
Monthly Salary Range: Unspecified
Number of Vacancies: 4

Preferred Candidate

Career Level: Fresh Graduate
Years of Experience: Min: 1 Max: 1
Degree: High school or equivalent

Education

Administration And Business Administration

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